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Frequently Asked Questions

How fast does it take to get my order?

All orders are processed within 24-48 hours and package should be received in 5-7 business days (Monday-Friday excl. holidays) If you would like your package sooner and would like to pay for expedited shipping, simply email us at support@glowbydaye.com before ordering. 

COVID 19 SHIPPING UPDATE

 We are still shipping out daily and our processing times have not been affected. We do partner with United States Postal Service to help deliver your package to you. ~98% of all orders are being delivered on time as normal, however we ask for patience as some pockets in the nation could experience personnel shortage that can delay delivery times. We thank you for your patience and understanding during this unique time for our world. 

 

Do you ship internationally?

We do offer international shipping options on our site currently. For shipping costs, the best way to know how much shipping would be is to go through as if you were ordering what you would like and before completing order you will see your shipping costs. Please keep in mind that additional custom fees might apply once arrived in your country. We are not able to guarantee shipping times as that will depend on the shipping service you choose during checkout. We currently offer USPS Priority, DHL and UPS shipping options that offer quicker delivery times. 

 

What do I do if something happens with my Glow by Daye product within a year of purchase?

We offer a warranty with each and every Glow by Daye product, if you are having issues with your item(s), please reach out to us directly at support@glowbydaye.com. We will be able to replace for you (minus shipping)

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We like Glow by Daye! How can we help spread the word?

We love this question! Please tag us on Instagram using @glowbydaye/#glowbydaye or leave us a review following your purchase. We typically will email you how to do that following your order.  Make sure to tell your friends and family personally or better yet gift them with their very own Glow by Daye!

 

What if my Glow by Daye does not fit me?

Take advantage of our "Glow" Guarantee and contact us immediately at support@glowbydaye.com.

 

How do I use the Glow by Daye Deep Conditioning Heat Cap?

Visit Glow by Daye Deep Conditioning Heat Cap FAQ

 

How do I use the Glow by Daye Soft Hood Dryer Attachment?

Visit the Glow by Daye Soft Hood Dryer Attachment FAQ

 

Can you tell me about the Pre-Folded Charmeuse Satin Scarf?

Visit the Glow by Daye Pre-Folded Charmeuse Satin Scarf FAQ

What's the best way to learn about promo codes or exclusive sales?

A couple of the best ways is 1. Text GLOWBYDAYE to 29071 2. Subscribe to our newsletter 2. Follow us on IG (@glowbydaye), Facebook (facebook.com/glowbydaye) 

 

Do you have any other questions?....Contact Us Here.